Privacy Policy

Last updated: 15 June 2026

This Privacy Policy explains how Lily's Thai Massage and Beauty collects, uses and protects your personal data when you visit our website or contact us through our contact form.

1. Who we are

The data controller responsible for this website is:

Lily's Thai Massage and Beauty
12 Glentworth Street, Basement
Limerick, V94 RRH9, Ireland

The Strand Hotel Energize Leisure Centre
Ennis Road, Limerick City, V94 F3F2, Ireland

Phone: 0870993786 / 0871090290
Website: https://www.lilys-thai-massage.com

2. What personal data we collect

We may collect personal data that you provide to us when you use our contact form, request a gift voucher or contact us directly.

This may include:

  • Your name
  • Your email address
  • Your phone number
  • Your message or enquiry
  • Gift voucher details, including selected voucher amount
  • Any other information you choose to send to us

We do not collect online payment card details through this website.

3. Contact forms and gift voucher requests

Our website uses Contact Form 7 to allow visitors to send enquiries and gift voucher requests. When you submit a form, the information you enter is sent to us by email so that we can reply to your enquiry or process your gift voucher request.

We use this information only to respond to your request, prepare gift vouchers, provide customer service and keep necessary business records.

4. Legal basis for processing

We process your personal data under the following legal bases:

  • Consent: when you voluntarily submit information through our contact form.
  • Contract: when we need your information to process a gift voucher request or provide a service.
  • Legal obligation: when we are required to keep certain business or accounting records.
  • Legitimate interest: to respond to enquiries, maintain website security and manage our business.

5. Hosting and technical data

This website is hosted by one.com. When you visit our website, technical data may be processed automatically by the hosting provider. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Pages visited
  • Server log files

This data is processed to keep the website secure, stable and functioning correctly.

6. Google Maps

Our website may use Google Maps to display our business location. When Google Maps is loaded, Google may process technical data such as your IP address and location-related information.

Google Maps is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For more information, please see Google's Privacy Policy: https://policies.google.com/privacy

7. Images and Freepik

Some images or graphic elements used on this website may come from Freepik or similar image providers. These images are used for design and presentation purposes only.

If attribution is required, credit is given where appropriate, for example: Images by Freepik.

8. Cookies

Our website may use cookies or similar technologies to make the website work properly, improve user experience and display third-party services such as Google Maps.

Cookies are small text files stored on your device. Some cookies are necessary for the website to function. Other cookies, such as those used by third-party services, may require your consent.

You can disable cookies in your browser settings at any time. Please note that some website features may not work correctly if cookies are disabled.

9. How long we keep your data

We keep personal data only for as long as necessary for the purpose it was collected.

  • Contact form enquiries are kept only as long as needed to respond to the enquiry.
  • Gift voucher and business records may be kept for accounting and legal purposes.
  • Server log files are kept for security and technical purposes by the hosting provider.

10. Who we share your data with

We do not sell your personal data.

Your data may be shared only where necessary with trusted service providers, such as:

  • Website hosting provider: one.com
  • Email services used to receive contact form messages
  • Google Maps, if the map is loaded on the website
  • Professional advisers or authorities where required by law

11. International data transfers

Some third-party services may process data outside Ireland or the European Economic Area. Where this happens, appropriate safeguards should be used according to applicable data protection laws.

12. Your rights

Under data protection law, you have rights regarding your personal data. These may include the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable
  • Complain to the Data Protection Commission in Ireland

The Irish Data Protection Commission can be contacted through: https://www.dataprotection.ie

13. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

15. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us through the contact details provided on this website.